Return & Refund Policy
We want you to love your tea! If you're not satisfied, we’ll make it right.
Products must be unopened, unused, and in original packaging.
Return request must be made within 14 days of delivery.
Opened tea packages
Sale or clearance items
Gift cards
Once your return is received and inspected, we’ll notify you.
If approved, a refund will be issued to your original payment method within 5–7 days.
Customers are responsible for return shipping costs unless the item was defective or incorrect.
To start a return, contact us at [your@email.com] with your order number.